As the world continues to move into the digital space, new communication modes have created opportunities for organizations to improve their customer’s experience and adapt to new ways of doing business.
Some of the famous communication modes are listed below:
Smartphones
Digital Learnings are starting to take notice of how easy it is to connect with students through mobile platforms and applications. While these trends already existed within various countries, the pandemic has accelerated the need for remote-friendly education and mobile communication between students and teachers.
Although a lot of people are online and a lot of mobile time is being spent using apps and different messengers other than just browsers only. WhatsApp is currently the favorite messenger platform worldwide.
EdTech Companies are looking for simple plug-and-play solutions that enable students to communicate and interact with their online tutors.
Messaging Services
Messaging services are set to become even more popular nowadays. These days we have found that messages have become much richer and more interactive – they are no longer just messages only but are more like conversations. EdTech Companies have seen that students appreciate these personal interactions with the online tutors and like their conversational quality.
Use of Artificial Intelligence
As EdTech companies start communicating more with their students to cement loyalty, they will also be able to further benefit from automation – another important digital communication trend to watch.
Artificial intelligence allows online tutors to optimize their operations quickly and effectively with the simple click of a button. Artificial Intelligence-based communication uses algorithms that pick up patterns and respond to them in the best way possible and also facilitate innovative ways of doing business.
Use of Digital Money
These days’ cash has almost disappeared from our lives, and also card payments have played an important role, and mobile payments have also been gaining thrust. In today’s era stores have such options that allow people to scan a QR code to make payments, also almost every bank has started allowing money to be transferred to cell phone numbers, and online payments have become the new normal nowadays.
Use of Voice-Enabled Technology
Many home automation devices have greatly increased the usability of speech recognition technology. Many old-school multi-frequency-based menus can now also be replaced by much more user-friendly and speech-driven chatbots. Nowadays many chatbots are also called voice assistance which is enabled in smartphones and PCs now like Siri, Alexa, Google Assistant, etc.
Moving towards a hybrid approach
Businesses are starting to focus more and more on using hybrid models, where people and machines work together more efficiently. These things give customers the best of both worlds either human or computer in such a way: people have more sympathy, while computers can get things done more effectively. Our ability to harness the benefits of these two worlds will only get better going into the future.
CONCLUSION:
An individual’s appearance might say a lot about them, but their words act as their enduring characteristics and show a lot about a person, hence it makes communication, one to one interaction very important to take place with children especially by their caregivers who could give them confidence and help in better development of personality as well. We at BISJHINTUS believe in not just academic excellence but the overall growth of a child.
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BISJHINTUS
Bisjhintus is formed based on the thought that an investment in knowledge always pays the best interest. This organization believes that the only way we can grow is by way of learning. This noble thought is very well inculcated in the organization’s value system as well.
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